Getting started with Power Virtual Agents

Getting started with Power Virtual Agents cover image

ABOUT THE COURSE

This course walks you through the basics of creating a bot, building conversation paths, as well as testing and publishing.

COURSE INSTRUCTOR

Derik Bormann

Derik Bormann

Derik is a regular contributor to CRM Tip of Day http://crmtipoftheday.com/. Derik is also a Microsoft MVP


Course Module Details

Getting started with PVA
  • Power Virtual Agents Overview
    10 Minutes 
  • Working with Topics
    16 Minutes 
  • Testing and Publishing
    5 Minutes 
  • Entities
    10 Minutes 
  • Review
    5 Minutes