Neil Benson

Neil Benson

My mission is to help everyone use the Scrum framework to successfully implement Microsoft Business Applications. That’s why I created the Scrum for Microsoft Business Apps course, as well as my blog and podcast. I started using the Scrum framework to implement Microsoft Dynamics CRM in 2008. In fact, the case study of my first project is one of the lessons in the course. I’ve been working with CRM systems for over 20 years and implementing them for the past 16 years. I took my Scrum Alliance Certified ScrumMaster training with Mike Cohn and I’m a Scrum.org certified Professional Scrum Master and Professional Product Owner too. I love pitching, envisioning and delivering agile Microsoft Business Applications projects that provide amazing results for my customers. And amazing experiences for their users and their customers. As well as running consulting practices for a national firm in the US and a global professional services firm, I’ve started and sold a Microsoft hosting and consulting company. I’ve also spent over ten years as an independent consultant leading Scrum teams delivering successful CRM outcomes. Microsoft has given me a Most Valuable Professional (MVP) award each year since 2010 for my thought-leadership in the Microsoft Business Applications community. I’ve organised and spoken at numerous Microsoft conferences and user groups in person and online.

Courses Available


Scrum for Microsoft Business Apps thumbnail image
Scrum for Microsoft Business Apps

Learn the fundamentals of the Scrum framework and how to successfully apply it to your next Dynamics 365, Power Apps, Power BI or Power Automate project

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Guest Appearances


  • Video
    60 Minutes 

    Power Platform 24 Conference February 2020

    In this session, you'll learn how to use User Story Mapping and within a few hours reach consensus on the features you will deploy in each release, the timeline and costs for each release, and the team you'll need to build your Microsoft Business Application.