My mission is to help everyone use the Scrum framework to successfully implement Microsoft Business Applications. I've been implementing CRM projects for sixteen years, and using Scrum since 2008. I love envisioning and delivering customer engagement projects that provide clients with amazing results on Microsoft Dynamics 365 and the Power Platform using the Scrum framework. I'm fortunate to have received the Microsoft Most Valuable Professional (MVP) award for Business Applications every year since 2010 for thought-leadership and my contribution to the Microsoft community. I publish a blog, podcast and online training course on using Scrum to implement Microsoft Business Applications. And I've organised and spoken at numerous user group meetings and conferences, published two books on Microsoft Dynamics CRM.
In this session, you'll learn how to use User Story Mapping and within a few hours reach consensus on the features you will deploy in each release, the timeline and costs for each release, and the team you'll need to build your Microsoft Business Application.